We are seeking dependable and customer-focused Remote Call Center Agents to join our growing team. This full-time, remote position involves handling a variety of inbound and outbound calls to support our customers across several key departments:
Training Schedule: Monday to Friday, 9:00 AM – 6:00 PM CST (First two weeks)
Post-Training Schedule: Monday to Friday, 10:00 AM – 7:00 PM CST
Attendance Requirements:
Handle a high volume of inbound and outbound customer calls
Resolve customer inquiries efficiently and professionally
Document all call activity accurately using internal systems
Adhere to all compliance and operational guidelines
Maintain performance metrics including attendance and key performance indicators (KPIs)
Technical Requirements
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