Patient Care Coordinator Job at Sundance Dental Care of Rio Rancho, Rio Rancho, NM

clAzN0FhWTNlenk2eDU4Wis5TVhIVDFldFE9PQ==
  • Sundance Dental Care of Rio Rancho
  • Rio Rancho, NM

Job Description

Patient Care Coordinator

Dental Office | Front Office + Patient Relations

Pay & Schedule

  • Pay:  $18-$24/hour
  • Schedule
    • Monday from 7:00am to 5:00pm
    • Tuesday from 7:00am to 7:00pm
    • Wednesday from 7:00am to 5:00pm
    • Thursday from 7:00am to 7:00pm
    • Friday from 7:00am to 3:00pm

About the Role

We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.

What You'll Do

  • Greet patients and ensure a welcoming front-office experience
  • Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
  • Present treatment plans, review fees, discuss payment options, and collect co-pays
  • Verify insurance benefits, handle claims, and manage accounts receivable follow-up
  • Maintain accurate patient records and support all aspects of front-office operations
  • Coordinate referrals and follow through on patient care with specialists
  • Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
  • Participate in daily huddles and communicate clearly with the clinical team
  • Ensure HIPAA and OSHA compliance at all times
  • Promote the practice by asking for reviews and referrals
  • Support cleanliness and organization in both front office and shared areas

What We're Looking For

  • Outstanding communication and customer service skills
  • Knowledge of dental terminology and insurance processes (ADA codes a plus)
  • Strong multitasking and organizational abilities
  • Comfortable using scripts and addressing patient objections
  • Team player with a positive attitude and flexible mindset
  • Dental office experience strongly preferred

Benefits

  • Competitive Salary
  • 401(k) Matching
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Employee Perks & Discounts

If you’re ready to make a meaningful impact in patients’ lives while supporting a high-performing dental team - we’d love to hear from you!

Apply today and join a practice that values your skills, passion, and dedication!

Job Tags

Work at office, Flexible hours

Similar Jobs

Reyes Beverage Group

Warehouse Order Selector Job at Reyes Beverage Group

 ...distributor in the United States!~ Shift : Night Shift ~ Schedule : Sunday-Thursday with a start time of 3:30pm~ Pay: $23.50 hourly (eligible for overtime compensation and incentizes)~ Full-time order selector position building pallets utilizing a voice pick... 

Lincoln Memorial University

Administrative Assistant, Caylor School of Nursing Job at Lincoln Memorial University

 ...Department: Caylor School of Nursing Position Category: Staff Full Time Job Description The Administrative Assistant reports daily to the Nursing Executive Assistant and works with the Dean, Nursing Program Chairs and Faculty of Nursing. Responsible for general... 

Priority Dispatch, Inc.

Medical Delivery Driver - Overnight Weekends Job at Priority Dispatch, Inc.

 ...Medication Delivery Drivers Needed! Join Priority Dispatch as an Independent Contractor and help make a difference by delivering life-saving medications to Nursing facilities in Indianapolis, Indiana. What We Offer: Saturday and Sunday 9pm release. Supplemental... 

Cencora

Warehouse Supervisor Job at Cencora

 ...If you want to make a difference at the center of health, come join our innovative company...  ...United States. The primary role of the Warehouse Supervisor is the hiring, termination,...  ...ensuring that only products intended for the Distribution Center are accepted by the receiving... 

Hawaiian Building Maintenance

Part-Time Custodian (Lihue) Job at Hawaiian Building Maintenance

 ...service skills and detail oriented to become a part of Hawaiian Building Maintenance. The...  ...are an equal opportunity employer.-Part-Time Benefits Include: Competitive pay, 401(k) plan, vacation pay, holiday pay, flexible spending account and direct deposit option....