FTE: 1.0
Shift: Mon - Thu 9:00 am - 5:30 pm, Fri 8:30 am - 5:00 pm
Compensation: $18.32+
Hours Per Week: 40
Weekends: No
Shift: Mon - Thu 9:00 am - 5:30 pm, Fri 8:30 am - 5:00 pm
The Scheduling Assistant will coordinate the scheduling, referral management, registration, prior authorization, and insurance verification processes for patients entering the UnityPoint Health – Meriter system via the Central Scheduling Department. They will investigate and identify customer needs, reference multiple documents for scheduling guidelines all while providing exceptional customer service in a timely and efficient manner. They will use strong written communication skills to work closely with clinical department staff to schedule and reschedule appointments as needed. This position is a very fast paced call center position that requires the ability to multi-task with attention to detail and the ability to reprioritize needs based on call volumes.
Why UnityPoint Health – Meriter?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Join our team of experts and make a difference with UnityPoint Health.
EEO/M/F/D/V
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