Job Description

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. 

As a  Compounding Pharmacy Technician , you will be responsible for the accurate and safe preparation of non-sterile hazardous and non-hazardous medications in accordance with regulatory guidelines, internal Standard Operating Procedures (SOPs), and quality standards at our Romeoville, Illinois facility. 

As a Compounding Technician, you will support daily production by preparing, labeling, and packaging compounded medications. You will be expected to follow strict gowning protocols, ensure proper handling of hazardous materials, and maintain a clean and compliant work environment. You will collaborate closely with pharmacists, leads, and fellow technicians to ensure timely and accurate fulfillment of compounded prescriptions. This role reports direct to the Lead Pharmacy Technician.

This posting is for our location in Romeoville, Illinois . This hire is for a full time role.

What You'll Do:

• Prepare non-sterile hazardous and non-hazardous compounded medications according to USP <795> , <800> , and company SOPs
• Adhere to strict gowning, personal protective equipment (PPE), and safety procedures for hazardous drug handling
• Accurately measure, mix, label, and package compounded prescriptions in a timely manner
• Maintain a clean, organized, and compliant work environment by following validated cleaning protocols
• Document all compounding activities and batch records with accuracy and completeness
• Support inventory management through stock rotation, restocking supplies, and cycle counting
• Report any deviations, equipment issues, or safety concerns promptly to the Lead Technician or Pharmacist
• Assist in receiving, storing, and verifying ingredients and supplies in accordance with regulatory guidelines
• Participate in training and ongoing education to stay current with compounding standards and internal procedures
• Collaborate with pharmacists and team members to troubleshoot and resolve production or fulfillment issues

What You'll Bring to the Team:

• Active Pharmacy Technician License in State of Illinois; PTCB certification preferred or required
• Minimum of 1 year of experience in non-sterile compounding sterile compounding experience preferred
• Ability to work on site 40 hours per week (Monday-Friday) plus rotating weekends
• Understanding of USP <795> and <800> and safe handling of hazardous substances
• Ability to follow SOPs and safety protocols with high attention to detail
• Familiarity with proper gowning techniques and PPE use
• Strong organizational skills and commitment to accuracy and compliance
• Positive, collaborative attitude and ability to work in a fast-paced, team-oriented environment
• Proficiency in pharmacy systems and basic computer applications
• Willingness to learn, grow, and contribute to a high-performing team

Schedule & Availability:

• This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts
• While we strive to maintain consistent schedules, flexibility is required , as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs
• Advanced notice of at least two weeks will be provided for any changes to the regular schedule
• Availability is required between 7:00 AM–5:00 PM on weekdays and 8:30 AM–5:00 PM on weekends
• Please note that shift structures may be adjusted in the future based on evolving business needs

We've Got You Covered:

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.

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